NOTE: Please read these FAQ's before sending us your email questions.
How many stores do you have and where are they located?
We have four stores. Fabricland is located in North Plainfield, NJ. Nassaus Metropolitan Window Fashions is located in Paramus, NJ. Metropolitan Window Fashions is on the Upper West Side and also the Upper East Side of New York City.
How do I get to your stores?
Simply call us and ask for directions. We have automated directions on our voice mail system.
Written directions to: Fabricland
For our Metropolitan Window Fashions stores: Windowfashions.com
What are your shipping charges?
Shipping charges for the continental United States are $10.00 plus $0.50 per yard of fabric. Additional charges apply for sales outside the U.S. Other merchandise is billed based on weight and distance. All shipments are sent UPS unless requested otherwise.
Do you ship outside the United States?
We ship to the U.S. and Canada. We typically use the U.S. Mail because it is more economical than the express mail services. We will ship via FedEx and UPS upon request. The freight charges quoted from our Internet Shopping Cart are valid within the 48 Continental United States. We will send you a shipping quote for your approval if you live outside the Continental U.S.
How do I see the items that are for sale?
Go to our Fabric Finder to buy first quality decorative fabrics at 50% off book prices. The other merchandise in our store is available via phone orders, but we cannot show all of our 20,000 items on the website. To find out what we sell, click here.
Do you have a catalog?
We do not have a mail-order catalog. Visit the Fabric Finder to buy Decorative Fabrics on-line. We do have a Preferred Emailing list for New Jersey residents. If you are on this list, you will receive our Sale Flyers, Newsletters and Special Coupons. To be put on this list, click HERE.
How do I get samples?
To get a sample of our fabrics, simply order one yard from the Fabric Finder. We will bill you for the one yard plus shipping. When you make a purchase, you may return the samples for a refund. We will refund up to three samples for each purchase.
When will I get my order?
In-stock fabrics ship within 24 hours. If an item is out of stock, we will call or email with an estimated delivery time.
If I describe a fabric, can you find it for me?
We can only respond to specific requests for fabrics that include vendor name, pattern name and color.
I can't find a discontinued fabric; can you find it for me?
We sell only current first quality fabrics. We do not stock any discontinued fabrics.
Do you offer a trade discount?
Go HERE to find out about professional discounts.
What are your store hours?
New Jersey:
Fabricland, North Plainfield, NJ:
Mon, Tue, Wed, Fri, 10am to 7pm. Thurs 10am to 9pm. Sat 10am to 6pm. Sun 11am to 5pm.
Closed New Years Eve @ 6pm, New Year's Day, Easter Sunday, Mother's Day, Memorial Day, Father's Day, July 4th, Labor Day, Thanksgiving, Christmas Eve @ 3pm, and Christmas Day.
Nassaus Metropolitan Window Fashions, Paramus, NJ:
Mon, Tue, Wed, Fri, 10am to 7pm. Thurs 10am to 9pm. Sat 10am to 6pm. Closed Sunday.
Closed New Years Eve @ 6pm, New Year's Day, Easter Sunday, Mother's Day, Memorial Day, Father's Day, July 4th, Labor Day, Thanksgiving, Christmas Eve @ 3pm, and Christmas Day.
New York City:
Metropolitan Window Fashions Upper West Side:
Mon - Fri 10:30 am to 7pm. Sat 10:30 - 6:00. Sun by appointment.
Closed New Years Eve @ 6pm, New Year's Day, Easter Sunday, Mother's Day, Memorial Day, Father's Day, July 4th, Labor Day, Thanksgiving (also 11/27 & 11/28), Christmas Eve @ 3pm, and Christmas (also 12/26).
Metropolitan Window Fashions Upper East Side:
Tues - Friday, 10:30 am to 7pm. Sat 10:30 - 6:00. Sun and Mon by appointment only.
Closed New Years Eve @ 6pm, New Year's Day, Easter Sunday, Mother's Day, Memorial Day, Father's Day, July 4th, Labor Day, Thanksgiving (also 11/27 & 11/28), Christmas Eve @ 3pm, and Christmas (also 12/26).
If you have any other questions, please contact us at:
